Setting up Custom domains on One Tag

This guide will walk you through the process of adding a subdomain to your Adsmurai One Tag account, offering benefits such as avoiding adblockers, treating data as first-party, and providing an easy integration experience.

Why should I add a subdomain to my Adsmurai One Tag account?

Adding a subdomain to your Adsmurai One Tag account comes with several benefits:

• Avoiding Adblockers: By using a subdomain, you reduce the chances of your tracking being blocked by adblockers, ensuring your ads reach your audience effectively.

• First-Party Data Treatment: Treating data as first-party allows for more accurate tracking and analysis, providing valuable insights into user behavior.

• Easy Integration: The process of adding a subdomain is straightforward, making integration seamless and hassle-free.

How do I add a subdomain on Adsmurai One Tag?

Follow these steps to add a subdomain to your Adsmurai One Tag account:

1. Login to Your Adsmurai One Tag Account:

   • Visit the Adsmurai One Tag platform and log in to your account.

2. Access Subdomain Settings:

   • Navigate to the settings or configuration section within your Adsmurai One Tag account to find the subdomain settings.

3. Add Subdomain:

   • Enter the desired subdomain. For example, if your site is myshop.com, your subdomain could be onetag.myshop.com.
4. Update the One Tag on GTM:

• Update the One Tag tag on Google Tag Manager and add the subdomain you want to use to trigger the events from now on. Important: complete this step only after you have verified your subdomain on One Tag.

How do I set up the subdomain on my domain provider?

Follow these steps to set up the subdomain on your domain provider:

1. Access Your Domain Provider:

   • Log in to your domain provider account where you manage your website's domain settings.

2. Create Subdomain:

   • Locate the option to create a subdomain. Create a subdomain with the same name you added in Adsmurai One Tag (e.g., onetag.myshop.com).

3. Assign CNAME and TXT Records to the Domain:

   • Assign the CNAME (Canonical Name) and TXT (Text) records provided by Adsmurai One Tag to the root domain (Important: the DNS records need to be added to the main domain, not the newly created subdomain. Example: if we have created tracking.adsmurai.com, the records need to be added to adsmurai.com). It should look like this:
   • If you  are using Cloudflare, make sure to have "Proxy status" turned off:

4. Save Changes:

   • Save the changes, and the DNS (Domain Name System) settings will be updated. After some minutes, if you visit the subdomain you should see the Adsmurai logo.

How long does it take for the DNS to propagate?

The DNS propagation process can take anywhere from a few minutes to 48 hours. However, it typically happens within a few hours. You can check the status of your DNS propagation using online tools or wait for the suggested timeframe before proceeding to the next step.

How do I verify the subdomain on Adsmurai One Tag?

Once the DNS propagation is complete, follow these steps to verify the subdomain:

1. Return to Adsmurai One Tag:

   • Log back into your Adsmurai One Tag account.

2. Navigate to Subdomain Settings:

   • Access the subdomain settings where you initially added the subdomain.

3. Click "Verify":

   • Click on the "Verify" button. Adsmurai One Tag will check the DNS settings, and once verified, the subdomain will appear as "Verified" and be active.

Can I add multiple subdomains for different sites?

Yes, we recommend adding one subdomain per unique domain. For example, if you have multiple sites like myshop.de and myshop.us, create subdomains like ot.myshop.de and ot.myshop.us to keep tracking organized.

Congratulations! Your subdomain is now successfully added to your Adsmurai One Tag account, providing enhanced tracking capabilities and ensuring smooth integration with your websites. If you have any further questions, feel free to reach out to our support team for assistance.