I can't find the field I need in my catalog

Review this checklist and find the field you are looking for

When creating a new catalog, as well as when duplicating an existing one or applying changes to one that we already use, it may happen that we do not have all the product information that we need.

Usually, with the 3 revisions that we propose below, the situation is resolved:

Review the mapping of the Data import

If you have added new information to your products from your eCommerce or product management platform and you cannot find it in your Feeds catalog, you must map this new information available in the Data Import.

To do this, click on the three points of the Data Import in question, and click on the Edit option. Once inside, go to the Map your data import section.

Select the Show product info and Show mapped fields boxes. Dimmed, you will see the fields that are already mapped. The rest of the fields that are not grayed out are fields that are available in your system but have not yet been mapped into AMP Feeds. To map them, and for them to appear in the catalogs, you must select which field you want to map each box with:

To save that mapping, you'll need to hit Save. In this way, the next time your catalog is updated, you will have this field available in the Data Import and in the Optimized Feeds that feed on it.

If you need to see the information in the catalogs urgently, remember that you can manually launch any Data Import by clicking on the three dots on the right, and then clicking on Update.

Check if the source that feeds the Data Import has this information

If when reviewing the Map screen you do not find the information you are looking for, it is very likely that this information is not being shared through the URL that feeds that Data Import.

To do this check, you must click on the three points of the Data Import in question, and click on the Edit option. Once inside, go to the General Data section and copy the url from the URL field.

Usually these urls are an .xml or a .csv, and sometimes .jsonl

The first two are easy to open in excel. Copy the URL into the browser and it will either download immediately or you will see plain text in the browser that you can download by right clicking and saving.

For the .jsonl option as well as if you have problems opening an .xml or .csv, there are different programs with which you can view the information they contain.

Once the file is opened, you will be able to see what information it contains (what products it contains, what fields each product has). If you don't find the information you're looking for there, you'll have to ask the technical team in charge of nurturing that URL to add it.

If the information is available there but not available for mapping in the Data Import, update the Data Import. It should be in that new version.

Review Optimized Feed optimizations

Finally, if the field you are looking for is in the Data Import but it is not in the Optimized Feed, it is likely that you have an active optimization that is removing the information from that field and consequently, that field does not appear.

To check this, you will need to click on the pencil icon in the Optimized Feed and go to Optimizations. Check all the optimizations there, specifically all those that use the Concat optimization type.

If this checklist has not solved your problem, contact us so that we can review the case in detail.