How to Fix Connection Issues with Your Meta Account

To fix connection issues with your Meta account, simply remove Adsmurai from your Facebook Business Integrations and reconnect it following a few easy steps.

If you're experiencing issues connecting your Meta (Facebook) account to our platform, it might be due to outdated permissions or broken integrations. Don’t worry — you can solve it in just a few steps.

✅ Step-by-Step Guide

1. Log into your personal Facebook account.
   This should be the same account you’ve connected with Adsmurai.

   

2. Click on Settings & Privacy.
   Then click again on Settings.

   

3. On the left-hand menu, scroll down and select Business Integrations.

   

4. Find and remove Adsmurai from the list.
   This action will reset the integration.

5. Let us know once it’s done.
   That way, we can make a few internal adjustments on our end to ensure everything reconnects smoothly.

6. Reconnect your Meta account.
   After completing the steps above, follow this article to reconnect your account to our platform.

If you need help at any point, feel free to reach out. We're here to support you!